WebDec 17, 2016 · Areas of expertise include: Agile/Scrum, Backlog management, Requirement gathering for Agile, Process Data Analysis, Process Design (Change, Release, Incident, Problem, Configuration... WebWorking knowledge of Incident Management, Problem Management, Knowledge Management, Asset and Configuration management, and Service reporting and KPIs; Proven experience in assessing changes, running CAB, facilitating release planning or readiness reviews; ITIL v3+ / ITSM Foundation certification or Change Management certification an …
Michele Kriegman, CISSP, CISM, ITIL/ITSM, CISA-eligible
WebApr 26, 2016 · • Currently working as an Incident and Problem Manager at Inland Revenue Department, supporting IT Services Delivery to various business units and members of the public • Extensive experiences in IT Operations and Service Management in large enterprise and corporate environment, in both public and private sector • … WebMar 11, 2024 · Some important ITSM management processes are: 1)Configuration 2) Change 3) Release 4) Incident 5)Availability 6) Capacity Most important ITSM frameworks are: 1) eTom, 2) COBIT, 3) FitSM 4) MOF 5) Six Sigma and 6) TOGOF Important success factors of ITSM processes are: 1)People 2)Process 3) Technology 4) Organization, and 5) … family court facilitator spokane county
Cognizant hiring Incident Management in Davenport, Iowa
WebAn incident, by definition, is an occurrence that can disrupt or cause a loss of operations, services, or functions. Incident management describes the necessary actions taken by an … WebI have also been trained as a Certified Business Resilience Manager and I was able to speak at the 2024 Disaster Recovery Journal Spring World conference on IT major incident … WebWe are looking for Incident Management for an immediate need. This is a client-facing role & the candidate will have regular interactions with various client managers. Experience. At least 3-4 ... cookeville custom homes